System Engineer.
Together with your team, you are responsible for the operational management of the infrastructure of the clients assigned to you. You provide our clients with operational support (2nd and 3rd line) and you implement, patch, upgrade or migrate the client’s infrastructure (eg. VMWare, Hyper-V, Office 365, Azure,…). The more experienced you get the more complex your task will become.
As our System Engineer, your responsibilities will include:
- Incident and service request handling in accordance with our internal processes
- Implementation of projects for the client within the negotiated scope taking into consideration technical possibilities, respecting milestones and deadlines
- Staying up to date with technology evolutions and making sure your knowledge remains ahead of the curve
- Grow and gain experience, become a subject matter expert in your field and guide your colleagues with their complex technical questions
- Ownership for the client relationship: you are recognized by the client as a technical expert, from whom to seek advise
- Support our sales team with your technical expertise
- Technical/technological discussions with the clients
- Be part of our 24×7 support team
- You have a bachelor or master’s degree in IT
- You have good communication skills in English and Dutch or French (or both)
- You have good analytical and problem-solving skills
- You are skilled in creating and enhancing high quality rated as-build documentation, implementation procedures and processes.
- You have an eye for details
- You can work both independently and, in a team
- You take our client’s needs into consideration and are ready to go the extra mile to deliver a solution
- You are a good communicator
- You have an eye for performance, scalability
- Stress resistant and you are not afraid of a fast-paced environment.
Medior position:
- At least +5 years of experience as a System Engineer, with experience managing autonomously several hosting infrastructure and/or End User Computing implementation projects.
Junior Position:
- You master some of the following : End-user computing, MECM (SCCM), Intune, asset staging, Group policy operations, Microsoft Active Directory, ADFS, Exchange, IIS, VMware virtualization, Hyper-V, Microsoft Office 365, Microsoft Azure.
- Knowledge of Microsoft PowerShell or any other scripting language is highly desirable
- Understanding of ITIL concepts like incident management, change management, problem management, etc.
- Backup, enterprise infrastructure monitoring, vulnerability management and patching products.
- Knowledge of network switching: TCP/IP, subnet calculations, VLAN & load balancing concepts. CCNA certification is a plus.
- Microsoft SQL Server.
Medior position:
- Excellent knowledge of Microsoft Windows Server/10 and/or Red Hat Enterprise Linux Operating systems including various high availability technologies.
- Hands-on knowledge of Microsoft Active Directory, ADFS, Exchange, IIS, SCCM and Intune.
- Experience with VMware data center virtualization products: ESXi, vCenter, vSAN, Horizon, SRM and/or Microsoft Hyper-V.
- Worked with Fibre / iSCSI SAN, NAS and NFS storage systems.
- Working experience with Microsoft Azure, the ideal candidate has achieved the Azure Administrator Associate Microsoft certification.
- Good knowledge of Microsoft SQL Server, focusing on (disaster) recovery techniques.
- Experience with backup, enterprise infrastructure monitoring, vulnerability management and patching products.
- Familiar with the Dell or HP server, storage & networking portfolio.
We are a growing company. You can grow with us.
We consider that continuous training is vital
You will receive formal trainings to become a certified and recognized expert in key technologies such as VMware, Microsoft Azure or Dynatrace that we support. Continuous training is key to your career success and your further growth in our organization. This includes formal training, exchanging knowledge with colleagues/customers, attending events and technologies conferences in Belgium and abroad.
Small is beautiful
We are a 70 people company based in Brussels, with remote offices in Sri Lanka. We operate on a project mode or resource sharing and we focus our work on delivering successful projects and creating high client satisfaction.
Innovation drives us all
Technology is fast-moving and our strategy is to be pioneer in technologies that we select after careful analysis. Our team builds deep knowledge in the identified technologies and develops innovative products. To see an example of things we do, click here.
Our company culture is filled with #GoodEnergy
ASP offices are open, dynamic spaces designed to foster creativity and collaboration. Remote work is part of our working model. We host regular breakfast events where our employees share knowledge and we organize fun company events. We value hard work, strong communication and the ability to approach challenges with flexibility and good humor.