Report 2025: Accelerating IT Automation is a Key Priority

As digital markets evolve, technology assumes a central role in business strategy, enabling organizations to innovate and deliver enhanced value to customers. Business leaders, seeking operational efficiency, pursue optimization, achieving maximum output with minimal effort.

Employees, when empowered, contribute significantly to customer value. Establishing sustainable business operations necessitates investment in IT automation, which strengthens employee experience and ensures the execution of mission-critical processes essential to customer satisfaction.

Organizations, differing in automation maturity, face a shared reality: accelerating IT automation remains imperative. For 2025, every C-suite executive must prioritize this transformation.