ASP Introduces a Free Intune Connector for ServiceNow

Summary

The Intune Connector is designed to integrate Microsoft Intune with the ServiceNow platform, allowing customers to automatically synchronize computer and software information from Intune into the ServiceNow CMDB.

Key Features

1. Automated Data Sync Between Intune and ServiceNow CMDB 

This feature enables seamless, automated synchronization of IT assets managed in Intune with the ServiceNow Configuration Management Database (CMDB). 

2. Cost-Effective and Easy-to-Implement Solution 

Offers out-of-the-box templates that simplify the setup process, requiring minimal configuration. Reduces the need for extensive custom development or third-party integration tools.  Accelerates deployment time, allowing organizations to quickly benefit from the solution. 

3. Standard ITSM Subscription Compatibility 

Compatibility with Standard ITSM Subscriptions, Designed to work within the constraints of a standard ITSM subscription without requiring premium features or add-ons. Allows organizations to leverage existing ServiceNow investments without needing to upgrade to more expensive subscription plans. 

Who is that for?

• This solution is ideal for organizations already using Microsoft Intune to manage their devices but lacking a ServiceNow ITOM license.
• Asset managers and IT administrators looking to synchronize Intune-managed computers and software into the CMDB.

The Intune Connector helps you solving your most common challenges such as:

• High Cost of Full Integration Solutions: Many small to mid-sized organizations need basic integrations but are required to purchase the full Integration Hub Professional package, leading to some cost.
• Limited Device Coverage: Organizations focusing solely on end-user computing devices (EUCD) often find it challenging to implement device management solutions without complex customizations.
• Time-Consuming Custom Builds: Developing custom integrations from scratch can be time-intensive and resource-draining, particularly for organizations with limited IT capacity.
• Complexity in Data Collection: Collecting and managing data from Intune into ServiceNow can be cumbersome for smaller teams, particularly without a simple, out-of-the-box connector.
• Overburdened IT Teams: IT teams in smaller organizations struggle with deploying and maintaining complex integrations, leading to inefficiencies in managing their end-user computing devices.

Prerequisites:

• An active Microsoft Intune subscription.
• Azure application configured with the necessary API permissions.
• ServiceNow Paris or later.